Inland Fog's Policies
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Payment:
We use PayPal as our shopping cart and secure financial transaction provider. They take all major credit cards as well as PayPal. It is free, easy and most of all secure. No PayPal account is required or needed by the customer to use PayPal check out services.

Sales Tax:
Sales tax is added only to those orders destined for California. All orders by out of state customers shipping out of California are not charged sales tax. Sales tax if charged is per the going rate within my county of residence and is currently 7.375%

Returns/Refunds:
Due to the nature of the product (a personal care item), once a product is shipped, We do not offer any returns or refunds on any of the soaps purchased. Please read the descriptions and check the ingredients closely prior to purchasing. It is a good product. We are sure you will feel the same.

Inventory:
We try to keep a well stocked inventory of each type of soap listed for sale. However, it may take a couple of extra days if we do not have the soap you wish in stock. If this is a concern, please email me prior to purchase.  We will try to email you if shipping the soap will be delayed.

The different scents are kept separated from each other in plastic lidded boxes to prevent scent degradation and cross contamination. Nothing worse than expecting lavender and getting a lavender soap that smells of tea tree (unless of course it's lavender tea tree you ordered).


Each bar is individually wrapped and labeled to ensure you receive a quality product.

We strive to keep the bars and batches very similar, however due to the homemade nature of the product, there may be minor differences between batches in appearance, color,  fragrance intensity, size and weight.

Customer Satisfaction:
We are committed to your satisfaction. It is our priority.
If you have a problem with any transaction, please let use know. We will diligently work with you to resolve the issue. You may if you wish, open a dispute with PayPal, my online payment source, or contact me directly in one or more of the following ways:

Phone:
209.404.3917

Email:
inlandfog@inlandfog.com

Mail:
Inland Fog
330 Burney Street
Modesto, CA 95354

Please give us the relevant information regarding your order, such as transaction or order number, date of order, what was ordered. Also, please describe the issue in as much detail as you can. Don't forget to let us know your name and how we may contact you.

Legal:
Inland Fog is a legal trademark registered with the United States Patent and Trademark Office. Unauthorized use of the title "Inland Fog" without written consent of the trademarks owner is prohibited. Please email us for additional information if needed.

Thank you for shopping Inland Fog for your homemade soap needs.



Inlandfog@Inlandfog.com